The work the Erie team performed was very good. They kept me updated as they made progress, and the finished basement area looks good. Some finishing items could be better. They cleaned up afterward but a film still remained - which is understandable due to the amount of cement dust. The sump pump outlets needed additional silicone caulk to fill the holes to the outside. The sales team needs to be closer in sync with the finished product. Was also concerned that their quote was pen/ink on

There were some issues with the initial install. Mistakes happen. However, the customer service was great and the second crew that came out to fix things was a much better experience than the first. Thanks Jordan and nate!

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