The consultation was surprisingly detailed compared to what I expected. They checked roof condition, sunlight exposure, and even future electricity needs before suggesting anything. I liked that they didn’t push me toward a bigger system just for cost. Installation went smoothly, though one day had to be rescheduled due to weather conditions. The crew was professional and kept the area clean. After installation, they showed me how to track production. It’s been a few months, and the system is pe

Poor customer service, poor ability to execute warranty issues or concerns, out of touch with high number of scams and scammers- require payment for services before services rendered

Dont trust solar companies . Buy ur system outright and not from middle men .

I’ve had a solar and battery system for years. Like others have said it takes months for Elevation to service anything since they only have a single tech in all of Texas. I had to wait from April to December to get my battery fixed last year. Now a month later the battery has already failed and they are providing no lead times for this year of 2025. They say they will call back but I have never gotten a call back in the years I’ve had them. In 2024 I was calling them weekly to try and get a tech

I have been with elevation solar for years. Just recently I noticed my panels were offline and of course I was not notified. Living in Texas. I know CPS energy bills are usually high in the summer. I didn't think anything of it until the following month. I decided to open solar edge and notice that my panels were not producing for 2 months. I contacted the company and was told I had warranty which got me super excited. The gentleman who helped me on the phone seemed helpful. Told me that they wi

I started the installation process with Elevation mid June 2020. The sales process was great. The panels were installed in early September 2020 and failed the city inspection twice, thrice? I don't even know anymore. We are now close to June 2021 and the panels are not producing yet. I've been on the hook paying the solar loan on top of increasing electric bills. At this point it's probably better to involve an attorney, should have done that sooner. Keep this in mind if you are trying to deci

DO NOT BUY ANY SOLAR PANELS FROM ELEVATION. ONE START RATING IS AN OVER APPRECIATION of their service. This is THE WORST company I've done business with. They will only look professional when they are trying to sell you their panels but once you sign the loan they will leave you on your own. After signing all loan/installation agreement, they told me installation would happen within 3 weeks but It didn't happen till 4 months after. I had to call them every other day or so during those 4 months f

After overselling my more panels than I need. They want nothing to do with you. I've emailed twice with no reply. I cannot connect to the gateway so I'm not getting all the credit I should. They are still costing me money. NEVER buy from this company.