The owner of the company came out on a Saturday to work on my sprinkler system. The system was in disrepair due to home owner neglict before I purchased this place. We walked through my entire system to see what was where, turned on the sprinklers manually to see how bad "bad" was. To my astonishment, the system was not as bad as I thought it would be. Roy figured out what was good/bad/ugly and gave me what I really needed to focus on. No upselling, no "replace everything and I'm happy to ch