If I could give negative stars, I would. My electric bill went up, the solar panels on my home do not work, we cannot get ahold of the company, we have filed 2 complaints with the BBB, called our attorney General to no avail, and come to find out that the company did not acquire the permits to even install the system. They didn't install them until 6 months after we signed the contract that was supposed to lower my electric bill by 85% or they were going to install more at no additional cost. So

I have called and asked for help with this system for over a year and still no one has showed up even after they said they would send someone!

Do not use this company, nobody answers or returns calls, it took 7 months after our system was installed to get it commissioned and operating they said they scheduled it and were waiting for our utility company but I called my utility company and they stated nobody called them from Design one, the system got inspected but failed due to wires rubbing on the roof and they never installed the schematic, finally our utility company showed up for commission one day but the Design One rep did not sho