I needed 2 copies made of a sentry safe key. Simple. First try the wrong blanks were used. The handle and size looked perfect but the actual blank grooves were different. Kinda easy to miss, so no big deal, I went back and let them know. I contemplated taking the safe with me but the thing is so damn heavy. Anyway, when I returned I mentioned it but they didn't ask for me to bring the safe back, so figured I was fine. 2nd set of keys, head shape is different, no big deal there. I should have l

Called to have the door opened on a Ram 1500 after I locked myself out with the truck running. The guy marred the finish on the inside of the door and the cab by using a tool that was too big. Finally, when I questioned if he had something thinner he noticed the door lock and had it open in two minutes with a piece of plastic. I thought calling the “experts” was the thing to do. One star because they were prompt.

I brought in the front door lock - in pieces - that our house painter had disassembled, asking 1) how to reassemble it, 2) can it be cleaned, and 3) can it be replaced. The locksmith gave excellent answers to each question, giving me clear instructions, and lubricated the lock (which is all it needed) for free. I've trusted Davis Lock & Safe for decades, and have always been delighted with the results.