Thank you, Brian, for taking the time to share your five-star rating. We truly appreciate your support and are glad to know you had a positive experience with our team at Cypress Creek Pest Control.

We have used this business for years and we have been satisfied with the quality of service until this month. Previously, I left a higher rating but have lowered it because of the response received recently. We needed a rodent trap added in one side of our yard. Cypress Creek previously supplied two in the yard and an additional one in the attic. Each service I am told by technicians that they have checked them and all is good. When I called and asked for an additional trap I was told it wa

⭐️ 1-Star Review I’ve been a loyal customer of this company for nearly two years and never had a rude interaction—until today. I did not schedule my quarterly service due to illness and being directly impacted by the government shutdown. Three days ago, my card was charged without my authorization, and I later found a note on my door saying they completed the outdoor service. When I called for clarification, the representative was immediately defensive and dismissive. She repeatedly hid behind