I had high hopes with Cooper & Hawkins given their long history, but my experience was frustrating. While they offer HVAC and refrigeration services, their communication was poor and scheduling felt disorganized. I waited longer than promised for a technician, and when they finally arrived it seemed like they weren’t fully prepared to diagnose the issue. Prices also felt high compared to the actual work done. Some staff were polite, but overall I left feeling under‑informed and let down by the p

We bought their HVAC around 2 years ago, and it is broken after one year(their sales told me they don't even know why). You will be amazed how rude & unprofessional their sales are, and how their attitude can change so much when you reach out to them after your paid and now the HVAC is broken. I just spent another 3400+ to fix it since they claimed some parts of the charges are not covered in the warranty. They don't feel sorry or is a big deal, not even a single reply when I was trying to fi

I had such a great experience working with Cooper & Hawkins. They did an excellent job and everyone was so friendly. If you want an quality, easy and stress free experiance this is the company for you.

Great company

Best around tbh always a pleasure to call them they did a big install in my apartment wasn't an easy job but got it done

Responsiveness, Punctuality, Professionalism

We reached out to Copper Hawkins to assess our AC unit. Don came over to our home and made great recommendations to help us cool down without having to replace our existing unit. I appreciated his professionalism, punctuality, and most importantly his honesty. He did mention that our AC unit was small for our home, but he did not push us on purchasing a new unit. He mentioned to follow his initial recommendations and from there determine whether or not we want to invest in a larger unit. We fo

I have used Cooper-Hawkins Engineering many times and they have always exceeded my expectations. They are professional and very thorough. They take the time to explain the process and my options. They are so friendly and I know I can trust them. Also, I love their new website. It is so easy to use. I strongly recommend them!