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I called this company and spoke with Joe while searching for a telecom company that could help me with an unusual equipment problem. It turned out it was not something his company handled, but he nevertheless went way out of his way to connect me with someone inside of Comcast that was able to finally get the equipment issue worked out. I had been absolutely unable to get Comcast to solve my problem through the usual channels over and over. He didn't need to make that call for me, he got nothi