Closet Factory - Closet Designer in Chicago, IL
Closet Designer
4.9
1016 Reviews
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Customer Reviews
Thrilled we went with Closet Factory for 2 much-needed projects in our home. On the design front Trish was excellent. Felt like she knew exactly what we were wanting/needing even when we weren’t great at describing it ourselves. She really drilled down on customization for our specific needs and then stayed in communication throughout the process. John L installed both systems expertly over just 2 days and was lovely with work with. He was quick and smart about making a final adjustment on how b
Edit - closet factory was able to send someone out to replace the scratched door.
Overall we’re happy with our decision to go with Closet Factory to update our mudroom cabinetry. The sales process with William was fairly straight forward and install with Tim was quick.
I took a star off because the interior of one of the doors had some large scratches (not sure if that happened during transportation or install) and unfortunately the doors are not within our warranty as they’re considered “over
We had an amazing experience with Closet Factory. Lori our designer came up with an incredible functional design for our closet that truly maximizes the space. She was so kind and patient throughout the design process, always very responsive, and you can tell that she takes great care in her work. She was an absolute pleasure to work with! Louis our installer was very nice, efficient, and detail-oriented and we are beyond happy with how our closet turned out. Highly recommend this team!
Becky was an absolute joy to work with! She listened attentively to my interests and incorporated my needs beautifully. She wasn’t fazed by the size of any areas, no matter how large or small and I never felt that the level of my product choices were any more or less significant based on pricing. It was a no-pressure situation and Becky made me feel comfortable in staying within my price point.
Eugene was so professional and made the whole installation process seamless. His skill set and attent
Closet Factory was a dream to work with. Our designer, Trish Elliott, helped us to craft our vision and keep everything within budget. She offered different options, finishes and styles to fit both our vision and the space. Eugene Russell was the installer and he hit it out of the ballpark. He was professional, prompt and a great communicator. He took a ton of time to make sure everything looked perfect. Overall 10/10, we will definitely be using them again!
I had a fantastic experience working with Staci at Closet Factory! From the very beginning, she was professional, attentive, and genuinely invested in helping me create a custom Murphy bed that fit both my space and my lifestyle. She listened carefully to what I wanted, offered thoughtful design suggestions, and made the entire process feel easy and stress-free.
Staci’s attention to detail and design expertise really stood out. She took the time to walk me through options, answered all my quest
Great job!!! My closet systems look amazing. I’m so happy with the way everything turned out. Becky is an amazing designer. She delivered great service and is very creative and knowledgeable. Mike the installer was so detailed and very efficient. His detail work on installing was pretty impressive. This is my second time using Closet Factory and both times I have been extremely pleased. Thank you!
Working with Brennan (design consultant) was such a breeze. He was very easy to get a hold of and answer any questions I had. Also, very quick to make changes to closet design when requested. Such a great eye for space and what kind of layout will work best. John L (closet installer) was incredibly efficient and great to work with. He installed 3x closet systems in one day and you would never even know he was there, not even a speck of dust was left behind. So happy with the final result, I have