Clean Solar - Solar Energy Contractor in San Jose, CA
Solar Energy Contractor
4.5
76 Reviews
5 ★
4 ★
3 ★
2 ★
1 ★
🛡 License Verification
License# 910849 — Verify at CA Contractors State License Board (CSLB)
Customer Reviews
I wanted to get the solar panels installed before the federal incentives were gone so I did a bit of research and found this company to install the solar panels, Tesla power wall. I went with Clean Solar because I had my entire roof replaced by Clean Roofing (they're somehow related) and they did a pretty good job so what could possibly go wrong?
Boy, was it a mistake. The roof was literally replaced so it was brand new and Clean Solar comes and installs the solar panels. They put up a ladder a
I am very pleased to have the opportunity to recommend Ellison Electric and Solar. Ken is very kind and listens carefully to your concerns as you present your problem. He is very thorough when diagnosing the problem and explains his approach to fixing the problem so you can be assured that all will be well. Ken has worked for me several times and it is always a pleasure to have him on the job.
The Clean Solar and Clean Roofing teams who installed a new roof and then new solar on our house were absolutely outstanding. They were professional, friendly, timely, and clean from start to finish. The customer service form the very first call with Tim L to the final call walking me through all the products, how they work, and even what to expect out of the solar and battery warrantees should any problems arise in future years were amazingly helpful and patient.
In fact, after the job was f
Support group was very resonsive to my questions within hours. Great to have knowegeable help when it's needed.
Project: add whole-house battery backup to a 20 year-old home with existing solar PV system. I had three goals:
1. Load shifting (provide electricity during peak energy charges)
2. Provide backup power in case of a grid outage.
3. Qualify for the battery backup rebate before it expired.
I recommend Clean Solar without reservation. Everyone I have interacted with at the company has been professional, polite, and clear in their communication; everything they said they would do they have done.
M
The solar product itself and the quality of the installation work are pretty good. Unfortunately, the customer service experience has been consistently poor, and that has overshadowed what could otherwise be a positive experience.
We signed with this company in 2020. Even the initial installation was delayed due to their scheduling to start work but forgetting to pull permits. Since then, ongoing service, warranty, repair, and recall support has been extremely difficult to navigate.
Communicatio
My husband and I had a terrific and lengthy phone experience where Art explained in depth about solar panels and batteries. He was patient in answering all our questions and very generous with his time for over an hour. His proposal was detailed and complete. In the end, we decided to forego the process and Art couldn't have been more gracious in understanding. Thank you.