Sam was very helpful and did good, honest work. My water system was delivering about 60% peak heat in the shower. First company came in and within 5 minutes said I needed to spend $5k to replace it. It was all different with these guys - right from the first phone call you could tell they wanted to troubleshoot the real problem rather than just upsell . Sam communicated through the whole thing so I now know better how my system works. Turn out my water heater is 100% working and it was just the

Similar to what others have said, the company is great. Sam was professional and was able to assess an additional issue we were having, got it repaired, and provided detailed pictures and information to help us understand our problem. Would definitely recommend and use again.

Sam is a great technician! Very kind, punctual, and communicative. Would gladly work with him again!