Great chimney sweep service from start to finish. The crew arrived prepared with tarps and all the right tools for the fireplace and chimney cleaning. They clearly explained the sweep process, what work they planned to do, and answered my questions in simple terms. They kept the area clean, worked carefully, and made sure the chimney and fireplace were in good shape before leaving. They even fixed my door, which was a big help, and shared useful tips about proper fireplace care, safe burning, an

Hate to leave a bad review for nice people, but after spending over $600 on chimney sweep and fireplace repair service, we did not get a reply to email or several voicemail messages at first. update: the company followed up quickly, apologized, explained the oversight, and did everything they could to make it right even though the chimney repair could not be finished that day. john was respectful, communication improved a lot, and the customer care felt honest and helpful. overall, it turned int

Really appreciate the clear communication, quick response, quality workmanship, and strong warranty support from Bright Star Chimney Sweeps. We’ve used them for new fireplace doors, yearly chimney and flue cleanings, storm cap installation, and chimney repairs, and every visit has been smooth and professional. They do a great job keeping the fireplace and venting system safe, clean, and working the way it should.