I looked online for what they offered. I found a 10x 10 online for 42$ was given the same quote on the phone and via text message. They do a lot of texting I realized that I was over charged what I was quoted and agreed to. When I realize that, we went over the text messages and she agreed that it was off. Then I get a call back that it was in my lease. I explained that I never signed a lease. She said really so she said she would get back with me. She never called me back she sent me a text say

Update Oct 8: Contacted the below email address. They research the situation. The rates are not like airline prices , they were raised in beginning of 2025. The person I spoke to via email was great. Restored my hope for continued uses of this facility Reserving the last star to see customer service via text message shows the same level of customer service going forward. Oct 6: They have just tanked their own score. Whether it is a new CS person or an old one they have become unresponsive upon

Love the location. Prices and sizes are better than others I've called. Love the staff, she was so helpful in getting me back into my unit. Haven't had issues with anything as far as my unit is concerned. Company still standing strong with my business as I've been with them for about 3 years now.