Avoid Big Blue Pools. We used Big Blue Pools for the past four years. In the beginning, the service was great, but over time it steadily deteriorated. This year was the final straw. For the last two years, we repeatedly received T-Cell alarms on our salt system. Rather than properly addressing the issue, they would simply clear the alarm through the app that we gave them access to. When I finally checked it myself, it took less than 15 minutes to open the cell and properly clean it. Apparently

All around excellent experience with Big Blue Pools. Office personal were professional, courteous and very responsive. Replaced my Hayward heater sooner then expected at a fair price. Technicians were great. Came on time and were experienced, knowledgable and friendly.

Used them several times to replace the lights in my pool. They were very quick to come and the crew was very nice and professional.