The work was completed, but the final result did not fully match what was promised during the consultation. More attention to detail and quality control would improve the customer experience significantly.

Strange and unprofessional experience working with this company. Booked for a cleaning on the phone, the technician arrives on schedule and informs us that certain stains cannot be removed, I respond that that should have been communicated before booking the service and asked if they offer any discounts/remediations due to their lack of transparency. He then connects with his boss and tells him "the customer told me they wont pay if the stains dont get removed" and then proceeds to tell me they

From the easy online booking to the final walkthrough, the experience was flawless. The team arrived exactly during the 30-minute window they promised. They wore booties, were extremely polite, and explained the process clearly. They took extra time on a high-pet-traffic area without being asked.