Jay and company were not only the consummate professionals, they’re also some of the nicest most honest people you’ll meet. The job was very difficult but they persevered and did an excellent job at a very fair price. Highly recommended!!!

I had a septic inspection and service by this company around 4 months ago. I called the owner to get some documentation regarding the services rendered then, as I was not given a receipt. The owner of Best Way was rude and informed me that he doesn’t maintain records for work performed on homes. He then accused me of running my septic system over with a semi. (There is nothing wrong with the septic, I just wanted documentation for the services rendered. I paid $950 for a clean out and inspection

Jay and his crew provide the best service. I had an issue with my leach field and D box. He guided me who to talk to and was very helpful. I will always use him for my septic tank. Would recommend him to everyone

We were in a bind on the afternoon of New Year's Eve, thinking we needed our septic pumped. I called several services with no availabilities because of the holiday. When I spoke to Jay, he was currently working in our area and said he would do his best to fit us in when he was done with his current job. He called me back within an hour, came and examined our septic and noted that it did not need to be pumped. It had a clog which he quickly fixed.... at no charge! We typically don't see this

Quality, Professionalism

I called Best Way because my septic tank was full and overflowing, Jay came the same day and did a thorough and professional job pumping the tanks. I highly recommend Best Way, and will definitely use them in the future.

Jay took a payment and did not give us all of the proper information for the septic report. We have tried to contact him multiple times only to be ignored. This is currently under further investigation...

I would like to only give half a star rating, if I could. I called Jay to come out and pump my septic twice in a two week period, charging me $400 and $350, and only pumped one tank. In addition, telling me I did NOT need to pump the first tank, when, in fact, it needed to be pumped. I called another service, A-American Septic Service, and they came out and pumped BOTH tanks for $300! I feel ripped off and taken advantage of by both father and son.