ARS / Rescue Rooter - Water Heater Service in Raleigh, NC
Water Heater Service
4.5
6793 Reviews
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Customer Reviews
Great! I love you guys. Wish you were more on time but for the price, awesome!
Josh was very professional. Took care of the problem in a timely manner and explained the work he preformed!
They were supposed to had been here yesterday between 6-9 pm, but never showed. I called them back at 9 pm and they rescheduled for this morning between 8 am and 12 pm.The technician was good, but my unit is still not working, I called back and they said they can't get out till tomorrow. I am not very happy because it is 80 degrees in the house.This is a unit that was just installed in December 2026!
Very thorough work done by Jordan Dean. This was for my annual AC tune-up, and he did a super job. Complete with advice for the future of my system. Very pleased!
I was originally given a slot from 6 to 9 on May 17 night, but no one showed up before midnight. So I got an appointment from 20:00 on May 18, and that tech was on the job early
I showed his the disconnect between what the thermostat was saying and what was really happening. He looked at the attic unit, and found it was working but coolant wasn’t coming coming there, so he looked at the outside unit, and very quickly found a wiring problem as soon as hecopened the unit input box, and the whol
ARS team (Syyad and Dallas) was outstanding, professional, and thorough. They were great at explaining what was happening and what to expect. Super communicative. If needed, will definitely use them again.
Edgar came out for my AC tune up. Very professional and from what i could tell was very knowledgeable. Will definitely continue to do business with him and ARS
They did a great job they were fast and. reasonable