Communication with the team became increasingly difficult over time. Delays, poor organization, and lack of accountability created unnecessary frustration during the entire process.

This was not the reliable service I was expecting. There was a clear lack of accountability and attention to detail.

Avoid at all costs due to estimates being low and end bill being 2x the cost. After their team walked my basement for an hour they quoted me $5-7K for a full restoration which included removal and storage of furniture. I declined the furniture removal as it wasn't needed. Bill presented was $17K which they claimed was the "insurance rate". They decreased it for a cash payment but overall felt slimy and have left me feeling like they can't be trusted. Their team also damaged several items