Alamo Decks and Fence - Fence Repair in Alamo Heights, TX
Fence Repair
4.5
73 Reviews
5 ★
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1 ★
Customer Reviews
Called on Alamo fencing due to the excellent work they did at my neighbors house. Robert Boland and the seasoned expert (very professional) installation crew was top notch. Best gate and fence my property has ever had since 1983, well worth the cost for the results. Every detail customer consideration was accomplished.
5 star.
I was desperate to repair a fence that blew down in the recent storm. The guy who showed up didn't want to repair the old fence, seemed uninterested in quoting for a new fence, and honestly gave off the impression he didn't really care about working or making money. Sad, because we were hopeful they'd install a pool fence and repair a deck as well, but his presentation and demeanor were so incredibly underwhelming I'm glad we weren't tempted to do business with them.
They replaced two portions of my cedar fence in a very professional and timely manner. They provided a no-cost or obligation estimate and it was fair and reasonable. The crew arrived on time and finished the work in one day. The workmanship is excellent, met my specifications for materials and they cleaned up the area. All very efficient and neat.
My new gate look and operates great. The sale person Sarah, very professional. I over paid and they caught their mistake and are sending me a refund. How nice is that.
Update: It’s been 1.5 years since I had my fence installed and had the terrible experience with the installation. Well, the gate on my fence broke off. The welding just broke off. Terrible quality. Please stay away from this company. I called them 1 week ago to let them know about it and ask if they could fix it, they said they would get back to me the same day. Its been a week and I havent heard from them. Terrible company, service and quality. I would give them 0 stars if that was possible.
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This review is NOT personal. Mariano is a gentleman and professional engineer. No complains there, but Almao Decks and Fence is refusing to complete the work as per contact (April 3rd, 2025) and key terms mutually agreed upon during in-person meeting held on Tuesday, May 6, 2025, Alamo Fence’s San Antonio office.
update (July 5th, 2025)
Thank you for your reply, Mariano. To clarify: this issue is not limited to gate picket sizing. It’s about honoring the two clear options we mutually discusse
I had a project i needed help with and they were able to build a quote and get the job done quickly.
Alamo Decks and Fence put up a 6 foot wooden fence around our backyard. It is beautiful. The neighbors have commented favorably about it. Workers cleaned up and don't forget the one year warranty.
Update: We had some pickets that split as the wood dried and a rail that warped. Alamo Decks and Fence came out and replaced everything. Great job Alamo Decks and Fence and especially to Sonny.
Update: Fence still looks brand new.