Chris did an outstanding job. He was prompt, professional, and easy to work with from the start. He took the time to thoroughly diagnose the issue instead of jumping to a quick fix, and clearly explained what he was seeing and why. What stood out most was his honesty and attention to detail. He worked through the problem methodically and ultimately resolved it without trying to upsell anything unnecessary. On top of that, he went out of his way at the end to help me remove a stuck pipe from a c

Martin was great to work with. He showed up with the water heater ready to go, noticed we had a solar setup, and without any hassle rescheduled to install a solar unit instead. He shared plenty of helpful tips and suggestions along the way. Smooth experience from start to finish. Definitely recommend Air-o-Smith.

I had a water heater issue after a plumber worked on some pipes in my house. The plumber couldn’t diagnose the problem and told me to call a water heater repair company. I called Air-O-Smith based on reviews I read. Martin asked me a boatload of questions about my solar heater, then proceeded to walk me through possible solutions over the phone. The advice he gave was spot-on, and reassured me that I could cancel our appointment, which was set up for later in the day. Problem solved! All via tel

Responsiveness, Punctuality, Quality, Professionalism, Value

I rarely post anything regarding any business dealing, however I feel compelled to post this review of Air-O-Smith. I contacted Louise on Sunday and got back to her on Monday regarding what I thought was a needed solar water heater tank. I was given a very reasonable quote to complete the job. On Friday, Martin, who is owner of Air-O-Smith, showed up ready to replace my solar water heater. After inspecting it, he said that the water heater was still okay and I should have at least two more y

Superb service and honest broker. Martin showed up when he said, no BS assessment and estimate. Fixed it on the spot and presented options to do the repair. Everything you expect and hope for. Plus, Martin is just a nice guy. Highly recommend!

Mr. Smith fixed my water heater and walked me through the process after trouble shooting several possible issues. He was professional, thorough, and offered an amazingly fair price. Thank you, thank you. Everyone would appreciate this type of service and value. Easy 5-stars...