An ADT technician, Kieran Murphy, in Vancouver Washington, fixed a problem we had with a CO detector. He explained things to me.

Very disappointed with ADT. The installation left wall damage (exposed cables, poor patching) and one of the cameras doesn’t even work. Still waiting for them to fix it. Think twice before choosing this company.

Bought a DR Horton home and they come with ADT installation of security and panel. Was given a 2 hour window of noon to 2 pm. Guy calls at 1230pm tells me he's going to be a little late. Okay maybe closer to 2pm. At 6pm I hit him up asking if he's coming. Says yes he will be there at 620pm that he's on his way. 7pm the guy finally comes knocking at door. 7 hours late?! How is that even possible?! Not to mention I left work early just to accommodate them on a day I'm on overtime costing me a ton