Tyler was great!

Previously used years ago and they were great. Used a couple days ago after being bought out by Hope plumbing and a diagnostic yielded a repair which turned into a sales pitch for a whole new unit bc my unit was 12 years old, mind you I live in a condo as well so it’s not like this unit is cooling a mansion and working overtime here. They wanted me to meet with a “comfort specialist” to discuss buying a whole new ac unit ballparked at around 15 grand. The whole vibe felt off from the jump, not l

Since being bought out by Hope Plumbing their AC tune up has turned into a sales pitch. I was quoted over $1000 for “additional cleaning and servicing”