I was blown away at how timely, professional & communicative this team was - from estimate to billing. I needed help emptying a large SF home for sale after living there for 30 years - so much stuff! I must have talked w/ a total of 8 guys along the way & it was clear to me that they have been really well-trained on courtesy & customer service. After doing a walk through of the home, they efficiently removed everything with care & consideration for the home & for our belongings. I was so please

Ron and Tony are awesome! Good pick up. Friendly dudes. Would hang out with.

Alberto Felipe was scheduled to haul on Monday 4/20/2026 in the busy Inner Sunset of SF. I am so grateful he was available earlier on Sunday 4/19/2026 when the street was quiet and room for BOTH trucks! He and his crew hauled a heavy mattress + other small furniture from the 3rd floor of my apartment building, with such a positive attitude and quality service. 1-800-GOT-JUNK is worth every penny! Thank you so much!

Great customer service. They came same day, 30 mins-ish of scheduling. Simple and painless to work with. They were super fast with removal.

John P and Carlos were AMAZING. Super professional, kind, careful and all around would recommend them!

On today, at 2:22 PM in Oakland, Truck 21 was observed operating in a manner that included excessive speed and tailgating, rendering the vehicle unsuitable for continued operation. This driver's conduct warrants close monitoring. Description of the driver 18-30yr old Male African American.

So grateful for Nick Jatoft and Jabob Hollinger for not only taking out all my stuff super quickly, but also for returning my painting gear that I accidentally had them grab. Went out of their way and got it back to me. Thank you!!

Solid experience. Good communication and arrived on time